“Agent proliferation is going to happen, and now you have this job of figuring out how to organize all these agents. They’re not going to be useful if they’re not discoverable. There has to be this concept of a searchable agent library.”
Arvind Jain
CEO
Ping Wu
CEO
What do enterprises need to do to make agents a success across organizations?
In this session, Arvind Jain (Glean) and Ping Wu (Cresta) discuss both companies evolved from pre-GenAI products into leaders in agentic AI, with Glean transforming enterprise search into a comprehensive AI platform, and Cresta advancing from AI-assisted customer support to fully autonomous voice agents.
They explore the critical role of enterprise context in enabling effective agents, and tackle the challenge of “agent sprawl” as companies build thousands of agents across their organizations.
The discussion also covers strategic questions around open ecosystems and data access, the balance between autonomous and human-in-the-loop agents, and how AI is unlocking net new capabilities beyond just time savings.
They conclude by sharing their vision for the next phase of agentic AI.
Watch the Panel Discussion
Corinne Riley
Corinne works with early-stage founders who are creating data and AI products at the infrastructure and application layers.
visually hidden
